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Frequently Asked Questions:
What Is VoIP?
VoIP (or Voice over Internet Protocol) allows you to make and receive phone calls using your broadband Internet connection instead of your standard phone line. Not only can this provide great call quality, but allows for great cost savings.
Can I dial 911 with VoIP?
VoIP certainly allows calls to 911, it it uses E-911, an enhanced 911 service and required for all customers. When you call 911, all of your information is given to the nearest Public Safety Answering Point (PSAP). Enhanced-911 is ideal because all of your information including service address is sent.
Am I able to keep my phone number?
Yes, in most cases. Please contact us to learn more about our number porting options and requirements.
What equipment is needed for VoIP?
VoIP service in general requires VoIP phones or a VoIP adapter. Our sales associates can help you ensure you have compatible.
How much does VoIP cost?
Costs for VoIP depend on the total number of lines you purchase. Typically around $30/line. Please contact our Sales Group for details on pricing.
Can I use fax machines with VoIP?
Yes you can! SolVast provides both Standard Fax or Virtual Fax (vFax)
